Roles and ResponsibilitiesRole: Asst. Manger- IT System Admin
- Single point of contact for business units to represent and address IT services.
- Asset Management of IT Systems, Peripherals and consumables
- Take overall ownership, accountability, and responsibility for End Point Computing devices Prioritize based on business objectives and business drivers
- Respond to End Users requests in timely and accurate manner.
- Provide Prompt response on all requirements/emails incoming mails and reply.
- Maintain an electronic library of user guides and training materials.
- Provide direct Support to Senior Leadership
- Maintain in-depth knowledge of company policies and procedures. The ability to use, understand and interpret the best practice, policies and procedures to ensure adherence
- Ensuring all relevant incident/service request details are logged, assigned based on categorization and prioritization
- Perform first line investigation & diagnosis
- Validate vendor invoices and submit the same to Procurement team on monthly basis to clear invoices.
- Prepare accessory list to procurement team with justification
- Prepare technical and functional documentations for end user operations.
- Regularly monitor cable tray and also cables should not be scattered in conference rooms.
- Ensure to follow established standards and guidelines.
- Analyse metrics to evaluate IT system performance and recommend improvements.
- Coordinate with vendors.
- Regular review, update and resolution of risks, issues, changes and actions, and maintaining the logs
- Hold regular meetings with location IT Engineers
- Obtain a hardware ordering and installation plan from operations to cover all hardware changes and to make sure that the plans are adhered
- All onsite/on-call support is proactively monitored
Role:System Administrator / Engineer
Salary: Not Disclosed by Recruiter
Industry:Pharmaceutical & Life Sciences
Functional AreaEngineering - Hardware & Networks
Role CategoryIT Network
Employment Type:Full Time, Permanent
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